
Building a Customer-Centric Business: The Success Story of InfoTechSVP
When the owner of InfoTechSVP decided to launch their business, they envisioned a company that prioritized customers, delivered tangible value through its services, and empowered employees. Their mission was to cultivate a positive, productive environment. However, entering the government contracting sector posed unique challenges, particularly around navigating the complex landscape of registrations and certifications. This is why they reached out to the San Diego, Orange, Imperial APEX Accelerator and where APEX proved invaluable.
The owner recounted their experience: “InfoTech received assistance with understanding required government registrations, such as SAM.gov, selecting appropriate NAICS Codes, and applying for Woman-Owned Small Business (WOSB) certification through the Small Business Administration. APEX played a pivotal role in these processes, guiding us through the intricate steps of registration and certification.”
One of InfoTechSVP’s primary challenges was completing these requirements. Brett Housholder, from the APEX Accelerator in National City, was instrumental in their success. Brett provided expert guidance on registering with SAM.gov and the SBA, identifying the right NAICS and PSC codes, and addressing critical compliance issues. Through multiple in-person meetings and phone calls, Brett’s expertise, patience, and quick responses to complex questions ensured a smooth process. He also shared valuable online resources and coached the team on handling address changes, reinforcing compliance at every step.
APEX’s support significantly impacted InfoTechSVP’s ability to secure government contracts. Their guidance during registration and certification directly contributed to the company’s success. Since earning their WOSB certification, InfoTechSVP has performed as a subcontractor on $1.5 million worth of federal contracts for the Department of the Navy, delivering engineering and professional services.
The owner emphasized the importance of APEX’s one-on-one consultations, which were critical in both achieving and renewing WOSB certification. This support was vital to succeeding in the competitive government contracting market.
InfoTechSVP’s journey underscores the power of a customer-focused approach, employee empowerment, and expert technical support from partners like APEX. Their story highlights how overcoming challenges with the right guidance can lead to significant business milestones and sustained growth.
Passionate - Dedicated - Professional





